Because each product is made to order based on the specifications customers select, we do not hold any stock. Therefore, we aren’t able to offer exchanges or accept returns under normal circumstances.
However, if there are any production flaws or the item is faulty, we kindly ask you to contact us here and send us:
1. A close-up photo of the label
- A photo of the item you've received upon a flat surface, with a measuring tool across the chest
We will then compare the measurements with the ones in our size guide and, in case of a mismatch, we will send you a replacement with the right size. There’s no need for you to return the faulty item.