If you have requested shipping to a country with import controls, your delivery may be held by Customs authorities. You may be required to liaise with this department as Customs and duty charges may be applicable depending on the country of origin, size, weight and/or value of your parcel. For this reason, you may be asked to provide an invoice for your purchase. You can request this from us here.
Note that import duties, taxes and brokerage fees, if applicable, are not included in our prices and should be paid by you. Therefore, we strongly recommend you to check Customs regulation in your country, bearing in mind that we usually ship from the EU or US.