FAQ H&M_V.2

I Don´t Have an order

• What does on demand production mean?
• What are the delivery options?
• Payment options
• What countries do you ship to?
• What is the shipping cost?
• Why am I prompted to a microsite?

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I have an order

• My parcel is lost or hasn’t arrived
• Can I return my product?
• I got the wrong print/size or the quality is not up to standard
• How do I get my receipt?
• Can I change my order?